Story

Dear Murali,

Greetings from Neorcha!

Thank you for bringing this to our attention.

We have duly noted the discrepancy where a guest's name is incorrectly appearing on the iPAD, despite it being accurate in Opera and the output file.

We want to inform you that we have promptly forwarded this issue to the concerned department for a thorough investigation. Our team will diligently look into the root cause and take the necessary actions to address and rectify the situation.

We appreciate your vigilance in reporting this matter, and we will keep you posted on the progress and resolution.

Thank you for your understanding and cooperation.

Best Regards,
Georges
Neorcha Support Team
support@neorcha.com | www.neorcha.com
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From: Murali Ramamoorthy <Murali.Ramamoorthy@fishermanscove-resort.com>
Sent: 06 March 2024 11:55
To: Support Neorcha <support@neorcha.com>; Georges Wheibe <gwheibe@neorcha.com>
Cc: Shareef Palassery <Shareef.Palassery@story-hotels.com>
Subject: FCR Guest First Name wrong

Dear Georges,

Greetings from Seychelles!!

Please note that In fishermanscove-resort one guest name wrongly appearing on iPAD where in Opera and output file same as opera booking but when we sent to iPAD the first name is wrong.

Please find attached for your reference.

Also We have notice in E-Registraion card the logo showing Story Hospitality instead of Fishermanscove-Resort logo.

Kindly check and advice same.

Thanks,

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